External Information In An Organization Management Questions Help

1.

Information that originates outside theorganization is known as external information. Which of the following is/areexample(s) of external information in an organization?

(a)  Daily receipts and expenditures

(b)  Salesperson Quotas

(c)   Descriptions of customer satisfactionwith products and services

(d)   Quantity of an item in hand or ininventory

(e)  Cost and selling price of the company’sitem.

2.

Which of the following decision-making modelsemphasizes short-run solution of a problem rather than long-term goalaccomplishment?

(a) Rational model (b) Satisficing model (c) Incremental model  

(d) Garbage-can model (e) Decision tree.

3.

Sofia works in one of seven research anddevelopment departments at General Automobile Corporation. This would suggestthat General Automobiles has a

(a) Functional structure  (b) Divisionalstructure (c) Flat structure

(d) High degree of centralization  (e) Tallstructure.

4.

Which of the following information processingsystems gives the output in the form of summary and exception reports thatare useful to the managers?

(a) Decision support system  (b) Managementinformation system

(c) Office automation system  (d) Transactionprocessing system

(e) Executive support system.

5.

In which of Likert’s four systems of leadership,managers do not have complete confidence and trust in subordinates but nevertheless,solicit advice from subordinates while retaining the right to make finaldecision?

(a) Participative leadership style  (b)Benevolent-authoritative leadership style

(c) Consultative leadership style  (d)Exploitative-authoritative leadership style

(e) Trait theory of leadership style.

6.

Performance appraisals are important in anorganization because they

I.  Provide systematic judgments to supportpromotions.

II.  Provide a basis for coaching.

III.  Provide a basis for counseling.

IV.  Let subordinates know where they standwith the boss.

(a) Only (I) above  (b) Only (II)above   

(c) Both (I) and (IV) above  (d) (I), (III)and (IV) above 

(e) All (I), (II), (III) and (IV) above.

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