Individual Organization Assessment

Individual Organization Assessment

Each student is asked to do an assessment of an organization where they are

currently working or have recently worked. The purpose of this assignment is to apply the concepts we are studying in class to a “real world” situation. Students are asked to observe and identify organizational behavior patterns and challenges, relate these observations to course material, discuss how these impact the efficiency and effectiveness of the organization, and suggest

how the organization might address these challenges.

Material in these papers will be held in strictest confidence. Papers should be

3 – 5 pages in length and should follow APA style guideline.

Concepts we have studied are: Personality, Perception & Attribution (Ch3), Attitudes, Emotions, & Ethics (Ch 4), Motivation(Ch 5), Communication (Ch 8),  Work Teams and Groups             (Ch 9), Power and Political Behavior (Ch 11), Leadership and Followership (Ch 12), Organizational Culture (Ch 16)  All from the following text book…Nelson + Quick Orgb 5, Organizational Bahavior by Debra Nelson and James Campbell Quick.

Recent types of jobs that I have worked are patient registration working at a hospital or you can use Management Analyst job for federal agency.

The organizational behavior is imperative in managing the workforce and improving their productivity, as well as organizational performance. Understanding the organizational behavior is central to engaging a scientific approach that can be used to manage workers (Ivancevich, Konopaske, & Matteson, 2011). While working at the patient registration desk, I got the opportunity to engage in the health care organizational culture and got to highlight key issues in the organizational behavior by observing and interacting with the management and workforce. The health care system is complex and involves numerous actors offering different services to the patients. Despite being a place for seeking treatment, the hospital also incorporates other functions including laboratories, research, education institutions, human resource, financial management and other numerous functions. It is evident that many consumers lack the understanding of factors that limit access to quality health care. In this light, the intent of this paper is to discuss the organizational behavior patterns and challenges faced in the hospital setting, and how they can be addressed to increase effectiveness in the workplace.

The organizational structure of the hospital is highly divided into units where the professionals are less disposed to engage in collaborative functions, and they focus on the accomplishment of specific tasks. From this perspective, there is need to develop processes that promote collaborations and communication between different departments and professionals offering various services to improve the provision of quality health care, increased teamwork and organizational performance. There is a consensus among researchers that understanding of individual behavior and group dynamics is essential for the present and future success of healthcare executives. The management needs to identify the causes of behaviors in the workplace, such as poor communication, conflicts, lack of motivation, poor performance, high turnover and stress.

A hospital is a busy place where different professionals work to fulfill their responsibility in healthcare provision. The nurses form the largest group of workers in the hospital setting. Additionally, they are the group that interact with almost all stakeholders in the hospital. Having worked with some of them, it is evident that organizational behavior plays a critical function in how they conduct themselves in the workplace. In this context, it entails their interaction with the patients, colleagues, management and other professionals. The nurses have leaders, who represent and guide them in various activities in the workplace. Nurse leaders play a significant role in service delivery, but there are issues emerging….

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