Learning Agreement KAM 5

Overview of KAM 5

            This Learning Agreement focuses on KAM V: Organizational Dynamics and Development. The desire to develop and demonstrate knowledge of structures, processes, and development of variety of organizations in public and private sectors of the American society drives this research. There is curiosity to espouse the strategic decision-making processes that increase productivity, empower the employee, reduce costs, and increase return on investment (ROI). There is also an eagerness to evaluate and analyze process re-engineering, customer relationship management (CRM) and product life cycle that give organizations a completive edge. Lastly, there is business zeal to use business intelligence (BI) to increase collaborations, security, trust, innovation, management analysis, and customer experience enhancement, customer service, loyalty, returning customers. The focus of KAM is to explore the relationship between business intelligence and return on investment.

            AMDS 8510: Theories of Organizational Dynamics and Development


Breadth Objectives

  1. Explore and categorize 3 different organizational theories/theorist through discussion,

comparison, and contrast so as to understand organizational dynamics and development as described in the classical literature examining Daft, Chen, Hatch and Tsoukas.

Breadth References

Daft, R.L. (2004). Organizational theory & design (11 ed.). Mason, Ohio: South-Western.

Chen, O.T. (Ed.) (2009). Organization behavior and dynamics. New York: Nova Science Publishers.

Hatch, M.J. & Cunliffe, A.L. (2006). Organization theory: Modern, symbolic, and postmodern perspectives (2 ed.). Oxford, NY: Oxford University Press.

Tsoukas, H. & Knudsen, C. (Ed.). (2003). The Oxford handbook of organization theory: Meta-theoretical perspectives. Oxford, NY: Oxford University Press.

Breadth Demonstration

            The result of this analysis will be a 30-page written position paper that introduces theories of organizational dynamics and development. These theories will be discussed, compared and contrasted to extrapolate factors that play a role in organizational dynamics and development with emphasis in business intelligence

AMDS 8520: Contemporary Research and Issues in Theories of Organizational Dynamics and Development


Depth Objectives

  1. Explore the current research dealing with organizational dynamics and development in both

the public sector and the industry.

  • Integrate current business intelligence research and current industry research to identify

situations where the use of business analytics would add value to an organizational productivity and earning power.

  • Observe, analyze and explain a 21st century organizational dynamics and/or development

issue or problem in a 30-page scholarly essay.

  • Develop an annotated bibliography of 15 peer-reviewed articles related to the optimization

of business intelligence in an organization.

Depth References

AMDS 8530: Professional Practice Application of a Theory of Organizational Dynamics and Development


Application Objectives

  1. Identify and compare the defining elements of what value business intelligence brings to the

user and decision maker in an organization.

  • Evaluate and improve the business management process in company XYZ that prevent

effective organization and tracking of key data that relate to sales, marketing, productivity and monthly forecast.

  • Create, design and implement database that will provide knowledge and information that is

accurate, timely, and relevant to solve current problems and prevent future problems, contributing to the long-term success of the organization.

Application References

Application Demonstration

Thorough evaluation and analysis of the sources will result in a 30 page model or project that is aimed at reengineering business process in company XYZ. In this application, critical assessment of the organizational dynamics and development will be carried out to ascertain the value that Business Intelligence would add to an organization Return of Investment…

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