Managing Uncertainty, Change, and Conflict

Organizational Development Essay (12 pages double spaced)

Research Question:  The real challenge of organizational behavior and development lies in the opportunity to manage uncertainty, change, conflict, and other complexities of organizational life that we each experience as a participant in a contemporary organization.

As the new Chief Executive Officer (CEO) of a company, describe the organizational tools that you have available to you to attune your organization, such as the use of the contingency approach, content and process theories, participative management, building effective groups, organizational structure, etc. Provide concrete examples of how you would use these organizational tools,


The 21st century has presented a new perspective on the organizational life. The changing business environment, dynamic markets, increased use of technology, changing demographics, and unpredictable customer behavior have influenced how businesses and organizations are run. Profitability and sustainability have become an imperative factor on how organizations are managed, including strategizing on success, labor, partnerships, and other managerial roles. In the effort to engage in strategic and reliable approaches that facilitate change in the industry, markets, labor availability, technological advancement, and other influences from the environment entails structuring and re-structuring to avoid challenges from the complexities (De Meyer, Loch, & Pich, 2002). In this light, the organizations have to strategize and establish the most effective and adaptive structures that can facilitate the effective use of resources and in meeting the organizational goals. Leadership in the organizational setting is a key element of success. Leaders have the imperative role of fostering strategies, resolving conflicts, and keeping the workforce motivated to keep the organization running smoothly.

The position of Chief Executive Officer (CEO), is an imperative position in the leadership of a company. The CEO has the professional and moral obligation to engage in leadership and ensure strategies implemented are adjusted to the requirements of the company to meet its objectives. According to Herrmann and Nadkarni (2014) the CEO engages in leadership and management responsibilities that facilitate an environment that will sustain employee productivity and improve the company’s performance. With effective management of the workforce, the CEO can steer the organization to meet efficiency in production, satisfy customers’ needs and wants as well as meet the expectations of the stakeholders through effective planning (Schepker, Nyberg, Ulrich, & Wright, 2017). These insights show that the CEO has to engage strategically and offer a judicious balance in the internal and external aspects of the organization. Additionally, identify and support the company and its stakeholders while at the same time meet the expectations of the consumers and the immediate communities. These factors are critical to the operational effectiveness and sustainability of the organization. The paper highlights the organizational tools that the CEO can employ for effective management of uncertainty, change, conflict, and other various challenges that emerge in the company setting.

Organizational Tools

Contingency Approach

There have been significant changes in the organizational structures due to the diversification of production processes and change in the leadership and management approaches. The Universalist approach alludes to the traditional ideology of the organizational structure, which is characterized by high levels of bureaucracy. Additionally, it is based on various principles that should be upheld to guarantee efficiency and productivity in the organization, regardless of the complexities that emerge. Nevertheless, these approaches of leading and managing organizations have become obsolete due…

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