A Kansas City based supplier of health care information technology (HCIT) solutions has recently hired you as a Human Resource Manager. You are in charge of hiring new medical consultants for the sales division of this organization. Due to the competitive marketplace, sales and revenues are at an all-time low. During your interview, you stated that you could serve as a valuable asset to this company. You noted your long-standing history of selecting the best candidates for a variety of positions and stated that you could bring the sales division back to its place as the leading resource of your organization. You want to perform well at this job because it is a big career move for you. You know that if people trust your judgement about the quality of the people you hire, that they will trust your judgement about other matters as well. Also, the more successful HR managers in this company tend to move to higher positions within the organization.
Your job is to hire a medical consultant to assist with sales of your latest HCIT solutions to a global marketplace. This job requires that the consultant be articulate, sophisticated, and knowledgeable about medical terminology and technology. The job requires frequent travel Monday through Friday in order for the consultant to work with those in the prospective company. This job also includes spending some leisure time after 5:00 P.M. with prospective clients.
Required: Read the case summary and accompanying character descriptions, then answer the following question:
- Which of these four candidates would you hire for this position and why?
Please state and explain your decision in a one-page summary. Make sure to include a title page. In your summary, be sure to reference course material (readings, lectures, or concepts from the flash cards).
Ren Sanspit, Changing Careers
As my resume states, I was a dentist before arthritis made that career too painful. My physician says that my condition would not interfere with this position. I think working with people in sales would be more interesting than taking bite-wings and placing rubber dams. I am an empty nester and want to devote time to my new career in order to be successful.
Angie Gram, Medical Technologist
As my resume states, I was an engineering major and I designed medical devices. I am very good with people and I am working on improving my English-speaking skills. I graduated first in my class and I wrote a paper on the use of qr codes to monitor patient medication that was recently published in a peer-reviewed journal. I am a leading expert in the medical technology field.
Medica Seles, Informatics Consultant
As my resume states, I have been in a medical sales consultant for five years. I have been awarded the Sales Consultant of the Year at my last company. Currently I am relocating to Kansas City because I will be getting married next month. My credentials are stellar and I graduated at the top of my class in Healthcare Informatics.
Karen Comfort, BSN
As my resume states, I have a BSN and have been employed in various positions in a variety of medical specialty practices. I have worked for M.D.s, D.O.s and hospital administrators. Having worked in so many different specialty practices I am extremely well versed in medical terminology. I am single, therefore I am available to travel and work long hours.